If you cannot attend the performance due to an emergency or unforeseen circumstance, you may change your performance date to a future date that season, or choose to donate your tickets to the Roanoke Island Historical Association, producer of The Lost Colony. This request can be made up to 5 minutes prior to the performance’s curtain by the ticket buyer. RIHA will send the ticket buyer a receipt for the tax-deductible portion of the ticket purchase.
If you are issued a rain check ticket due to the cancellation of a performance, and you are not able to attend the show on another night during the season, you may choose to donate the tax deductible portion of your ticket to RIHA.
What time does the show start?
The show starts at 7:45PM, seating begins at 7:15PM. The lobby areas open at 6:00PM. We suggest you arrive at least one half hour prior to curtain. The show runs approximately two hours with an intermission.
Where are the best seats?
We believe that all of our seats are awesome! House Right seats offer the best view of the Queen’s stage. House Left seats offer the best view of the Indian stage. Before buying your seats, have a good look at our seating map.
We always advise that you purchase your tickets in advance to ensure preferred seating. If you wait until the night of the performance, we cannot guarantee seats will be available.
How soon do I need to purchase my tickets?
The sooner you buy your tickets, the better choices you have in choosing your seats. We recommend at least a week in advance.
Can you reserve my seats and I will pay cash when I arrive?
Seats cannot be reserved without payment.
What should I wear?
We are casual. Dress comfortably. Remember we are outdoors, so a light jacket is a good idea to have handy.
Can I bring my children?
Children are welcome! We believe The Lost Colony is an experience for the entire family. There are loud bangs, so if your little one is scared of loud noises, use your best judgment. We love children and offer family programming on many occasions, but some shows may not be appropriate for younger audiences based on the nature of the content or on the need for quiet during certain pieces. If you have a question about whether a specific show is appropriate, call the Box Office at 252-473-6000. Only you know how attentive your children are and how they behave. Do keep in mind that if your child is causing distractions to the guests around them, you may be asked to leave your seat until your child settles down.
Can I hold my child in my lap or do they need a ticket?
Everyone entering the theatre, regardless of age, must have a ticket even if there is not a charge for it. So they must have their own ticket for admission, but of course, may sit in your lap if they prefer that over a seat!
Can I bring my stroller?
You are welcome to bring your stroller. Strollers must be left in the rain shelters located at the back of the theatre, unattended and at your own risk.
Can I bring my pet to the performance?
To ensure the comfort and safety of all our guests, we do not permit pets to attend the performance, with the exception of Certified Service Animals.
Is your theatre wheelchair accessible?
Wheelchair seating is available; please call the ticket office in advance for assistance before making your purchase. A limited amount of wheelchairs are also available for patrons who require them.
Do you offer Sign Language Interpreters?
If you need a sign language interpreter, please let us know two weeks in advance (the required time to notify our interpreter) and we will make every attempt to have one for you. Scripts are always available when sign language interpretation is not. This service is provided by the generous support of the Kealy Family Foundation.
Can we take pictures during the show?
Yes. We ask that you turn your flash off. Also note that due to copyright laws, videotaping is prohibited.
What is your smoking policy?
Smoking is not permitted in the theatre.
Can we bring an umbrella?
We do not allow the use of umbrellas in the theatre, as they are a distraction to other patrons. Rain ponchos are available in the gift shop.
Your purchase is risk free!
If you are unable to attend a performance, we welcome ticket exchanges up to 24 hours before the scheduled performance for a credit towards any future available show. There is NO FEE for changing your date. Your ticket purchase may always be turned into a tax-deductible donation to the theatre if you are unable to attend.
We had a family emergency and had to return home. Can we get a refund?We ask that you call the ticket office as soon as possible to work out an exchange.
What if I lose my tickets?
All prepaid tickets have the option of printing at home, will call or mobile device scan. If you lose your tickets just stop by the ticket office and we will gladly reprint your tickets.
Can we bring food and drinks?
Outside food and drinks are not permitted. The Manteo Lion’s Club operates two concession stands inside the theatre.
Should we wear bug repellent?
We recommend that you bring spray or other repellent with you. We do offer brand spray at the concession stands.
Do you have an ATM on site?
We do not. There are several ATM locations in Manteo, approximately four miles to the south.
Kids 5 and under are FREE every night at The Lost Colony, thanks to our sponsor, PNC. But Monday nights are even cooler ~ Mondays are Kid’s Night and all kids are free! Games, demonstrations and other activities will have the theatre buzzing before showtime. So, pile them in the family truckster and head to the theatre! Note: The VIP Package is a discounted package and additional discounts do not apply.
Adult tickets start at ONLY $20
Kids ages 5 and under are FREE every night – Sponsored by PNC
Kids 6-12: half price
Teens 13-18: 10% off in selective seating
Groups of 15 Adults or more: Discounts available
BEST VALUE ~ The Lost Colony VIP Ticket. Get a backstage tour, Elite seating and a souvenir program
For Groups (50 or more): Character Dinners – Meet characters from the show. Enjoy dinner, a souvenir program, backstage tour and Premier seats
Discounts available for AAA, Military and Seniors in the Premier and Prime seating areas.
All tickets are subject to NC Admissions Tax which will be added on at the end of the sale. All prices include a $2.50 per ticket processing fee.
Hours (May 31, 2019 through August 23, 2019)
Mon-Sat : Noon – 7:45PM ET. (phones)
Mon-Sat: Noon-Intermission (on site)
As you probably know, Outer Banks weather is unpredictable – raining during the day and then clearing up in time for the show. We make every effort to perform The Lost Colony while keeping our guests in a comfortable and safe environment. But we are outdoors, so here’s how it goes:
In a light rain, we will keep going and enjoy the added ambiance.
The performance may be delayed due to weather conditions.
No decision about the performance is made prior to 7:45 PM.
If the performance is cancelled, you can choose to receive tickets for another 2019 The Lost Colony – Yep, you can come back!
Performance Cancellation Insurance
Just don’t trust the weather? For only $5.00 per ticket you can purchase Performance Cancellation Insurance and receive a refund for the value of the ticket minus taxes & $2.50 ticket processing fee. If the show is cancelled after completion of Act 1, there are no refunds but you still can receive tickets to another 2019 The Lost Colony performance.
Performance Cancellation Insurance is available up to 24 hours before the performance.
Refunds are only given if insurance has been purchased AND the show is cancelled. If patrons leave of their own volition and the show is performed, no refunds will be given. Refunds are not available the same date as the cancelled performance. Please contact the ticket office after 2PM the following day.
If you would like to add Performance Cancellation Insurance after the initial ticket purchase, please contact the Ticket Office: 252-473-6000.